Trustpilot Profile Suspended for Funding Pips After Media Surge

Funding Pips Trustpilot profile was unavailable due to a surge in reviews following recent media attention, highlighting trust issues and transparency concerns. The firm faces a setback as Trustpilot, a platform where genuine users leave reviews, temporarily suspends its profile.

“Funding Pips’s profile page on Trustpilot suspends following an increase in reviews related to recent media attention,” a statement on Funding Pips’ Trustpilot page mentions.

“Although we understand you want to voice your opinion about things in the news and issues trending on social media, Trustpilot is a place for feedback based on genuine buying and service experiences.”

Trustpilot Profile Suspended for Funding Pips After Media Surge

Consumers heavily rely on Trustpilot reviews for financial services, particularly brokers and prop trading firms, where they commonly air grievances. Previously, users of platforms like The Funded Trader and Skilled Funded Trader inundated Trustpilot with complaints over delayed or rejected payouts. Negative reviews on Trustpilot significantly affect platform reputations, often highlighted as a key metric for brand enhancement. Despite Trustpilot suspending Funding Pips’ page, the firm has not indicated whether it will seek reinstatement.

“As part of our commitment to consumers, when a business breaches our Guidelines and doesn’t stop the behaviour causing the breach, or continues to undermine the integrity of our platform, we’ll place a Consumer Warning on their business profile page,” Trustpilot mentioned.

“We’ll keep Consumer Warnings on a profile page for a fixed time, and will review it to see if a business is continuing to misuse our platform. We don’t remove a Consumer Warning until all misbehaviour has ceased, and a reasonable amount of time has passed: this helps to ensure that consumers have been made aware of a business’ attempts to mislead consumers, or otherwise misuse our platform.”

Rebuilding Trust

Based in the UAE, Funding Pips was one of the initial proprietary trading firms targeted by MetaQuotes Software’s crackdown for providing MetaTrader platforms to US customers. Subsequently, Blackbull Markets, which was providing Funding Pips with a white-labeled MT5 license, had to cease operations, leaving Funding Pips without a trading platform. However, the firm swiftly rebounded by adopting platforms such as cTrader and Match-Trader.

Additionally, Funding Pips incorporated TradeLocker, a less widely known trading platform that caters specifically to proprietary trading firms. Interestingly, TradeLocker encountered a DDoS attack in April, resulting in more than an hour of service interruption.

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